1. Free Trial Period:

We offer a 7-day free trial period for new users to explore our CRM platform. During this time, users have full access to all features without any charges.

2. Satisfaction Guarantee:

If you are not completely satisfied with our CRM service within 30 days of your initial subscription, we will provide a full refund, no questions asked.

3. Pro-Rated Refunds:

After the trial period, if you decide to cancel your subscription before the end of your billing cycle, we will provide a pro-rated refund for any unused portion of your subscription term.

4. Conditions for Refund:

To request a refund, please contact our customer support team within the specified timeframe. Refunds are processed according to the original payment method.

Cancellation Policy:

1. Cancellation Process:

You can cancel your subscription at any time by logging into your account and following the cancellation instructions. Alternatively, you can contact our customer support team for assistance with the cancellation process.

2. No Cancellation Fees:

We do not charge any cancellation fees. You can cancel your subscription without penalty.

3. Subscription Renewal:

Your subscription will automatically renew at the end of each billing cycle unless you choose to cancel it. You can manage your subscription settings in your account dashboard.

4. Data Access After Cancellation:

Upon cancelling your subscription, we will retain your account for a 30-day grace period. This allows you to contact us to export your data or access any necessary information. After this period, your data will be permanently removed from our system.

Contact Us:

If you have any questions or need further assistance regarding our refund/cancellation policy, please don't hesitate to contact our customer support team at support.leadsuite.io.

Note:

This refund/cancellation policy is subject to change without prior notice. Please refer to the latest version available on our website for the most up-to-date information.